…enabling excellence!

Business Consulting

Sustainable training & leadership concepts, with a focus on salesforce.

Training & Coaching

Individually designed programs tailored to the strategic goals of the organisation.

Learning Process Design

Designing learning processes which motivate employees to perform.

Training Needs Analysis

Increase efficacy and streamline resources for employee training.

A healthy organisation has people
who fulfill its mission who understand its vision who put knowledge into practice

Trusted by Clients

UPGRADE is trusted by international clients from the major customer-facing industries: automotive, pharma, telecoms and banking.

All UPGRADE clients have one thing in common – they are looking for professional consulting or training solutions tailored to their specific needs, culture and market. Sustainable solutions, significant results, participatory learning process and skills development are the principles behind UPGRADE interventions.

25

Trainers, Facilitators & Experts

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Company Training Interventions

500+

Trained Participants

What we do…

UPGRADE delivers customised concepts which can be rolled out in companies at scale. The UPGRADE Learning Platform “WeObjectify” is a whitelabel, bespoke-built software package that allows systematic and trackable assessment solutions, enabling our clients to be in full control of all developed training, assessment and certification interventions.

At UPGRADE there are no generic solutions – all interventions are designed together with the client and delivered in that organisation alone. An UPGRADE intervention can be a one-time event or a continuous iterative process, depending on the client’s needs.

“UPGRADE managed to quickly understand our business and provided a customized concept for our B2B trainings which were successfully rolled-out nationwide. If you are looking for a consulting company that aims for YOUR success, then UPGRADE is for you.”

Fundraising is more than just asking for help. It is the art of nurturing a reciprocal partnership between sponsors and clients. UPGRADE’s fundraising training provides our students with unique communication and fundraising skills that work for their projects all around the world. The learning outcome of these trainings is a ‘must have’ for everybody.

Paul Khalil, CEO of UPGRADE is a very open-minded and friendly person always willing to listen and trying to understand his customers before jumping to any conclusions. He has a very flexible approach to training, allowing the combination of his own expertise with the needs and perspectives of the trained party. Because of his personal background and interests he has a lot of intercultural intelligence, competence and sensitivity which constitutes an important advantage for international training projects.
I am very happy to recommend Paul and his services to all potential business partners.
Top Qualities: Great Results, Personable, High Integrity.

Mission, Values & Approach

Conventional client-facing training interventions usually address only the visible behaviour of employees. However, the attitudes and behavior of individuals in their private lives often differ considerably from their business lives. This discrepancy is usually an unspoken taboo and the implications are ignored.

If important aspects of the attitudes and behavior of staff do not clearly match the vision and objectives of the company, this can lead to inefficiency, incoherence and friction within the organisation. Customers and clients may feel constrained in arriving at their decisions and the image as well as the profitability of the company can be negatively affected. 

At UPGRADE, we believe that an individual is able to attain congruence in business when he or she is fully conscious of the gap between their private personality and the attitudes, behaviour, actions and intentions required in business.

We strive to trigger effective and sustainable learning and transformation processes and guarantee their effective delivery in partnership with our customers. Following classic consulting approaches, we take indicators from company culture, characteristics, standards and behavior into account. By focussing on the attitude and mindset of the individuals engaged, we bring out the best in people!

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