• Learning Process Design

    Developing the learning content, processes
    and multimedia required to boost performance.

Clients

The goal of designing learning processes in companies is to gain broader ability to actually perform. Employees, no matter which hierarchy level they are sourced from, should be motivated and able to effectively apply learning content at work.

Modern neuroscience regularly delivers new insights into how learning processes should ideally be designed. Starting with initial communication activities directly involving managers, then the designing of the training content, and the accompanying of participants during knowledge and skill transfer phases, right through to the evaluation of the know-how and new capabilities which have been enabled.

The UPGRADE solution:

UPGRADE designs processes from analysis to implementation. From initial internal communication, presentation of content and methods, knowledge transfer and assessment of learning, we guide our clients through the entire process.

This goes for learning content in a variety of areas:

  • Technical knowledge
  • product knowledge
  • business administration
  • compliance
  • management knowledge
  • behavioral aspects like selling skills and leadership
  • and so on.

We design these processes together with our customers based on specific demands and challenges.

We conduct in depth analyses upfront in order to get an idea of the organisational status quo before recommending a training intervention:

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LEADERSHIP, MANAGEMENT & BUSINESS ADMINISTRATION

Leadership Journey

Effective Management

Manager as Coach

Conflict management

Performance management

Marketing and Media Planning

Project management

Finance and Controlling

Understanding Balance and P&L

Budgeting and Reporting

PERSONAL SKILLS

Self and Time management

Self-motivation & Inner

State Management

Life Balance

Body language

Applied Voice & Speech Control

SALES-RELATED SKILLS

Systematic Sales Process

Customer Acquisition

Building Relationship

Questioning Techniques

Presentation Skills

Negotiation Techniques

Closing Deals

Cross-&Upselling

Effective Speech Patterns

Customer Profiling

Key Account Management/ Planning

Buying Center Approach

Complex Solution Selling

Complaints as an opportunity

Sales for non-sales

SPECIAL PROGRAMS

subito® the immediate transformation

Meta-Communication

Resilience

Mindfulness

Team-Building

Train The Trainer

Fundraising Strategies

Time for an UPGRADE? Let’s talk about company culture, skills development and learning process design!